How wars are also fought in the shadows.
Payment and cancellation terms
After an event is booked we send an order confirmation with all the booking terms.
Cancellations must be made in writing. The following terms apply:
- Free cancellation is possible up to 14 calendar days before the event starts.
- For cancellations 13–8 calendar days before the start, 50% of the agreed price is charged.
- For cancellations 7 calendar days or less before the start, the full price is charged.
If the booking is made less than 14 calendar days before the event starts, payment in advance applies. Free cancellation does not apply to these bookings.
Payment in advance is mandatory for all bookings from private individuals, associations, companies and organisations.
Payment must reach us before the event takes place. Payment in arrears is not offered.
The invoice is normally sent about 14 days before the event, unless otherwise agreed.
For bookings made at shorter notice, the invoice is sent together with the booking confirmation.
Government agencies, municipalities and regions are offered invoicing with 30 days' payment terms.
For companies and organisations, VAT is added.